Help us create a better Mighty Jaxx for you.
Where we collect your personal information:
In order for a customer relations representative to respond to your questions or concerns, we may require certain personal information such as your name, email address, PayPal name and email address and/or telephone number. This information is used to answer your questions as completely and thoroughly as possible.
When you create an account on our website, you will automatically be a member of our VIP Program (known as Mighty Assembly). We use the particulars you provide to ensure that you enjoy the respective VIP benefits that you are eligible for, and also keep you up to date with important announcements.
Information that we collect automatically:
Point of Sale
We will request first time customers to provide their name, postal address, email address, telephone numbers for us to deliver the order to. This email address will be used solely to communicate with our customers and provide information on our latest promotions.
What we will do with your information:
Mighty Jaxx does not and will not sell your personal information to third parties.
The personal data you provide to us will enable us to:
(a) track your purchase records,
(b) allocate points according to your purchase records,
(c) update you periodically about relevant promotions or new product launches,
(d) redeem your VIP points for discount codes on our website,
(e) update our profiling of customer preferences so that we may be able to serve you better.
By providing any personal information to us, you give us permission to email you for marketing purposes.
We will only send you emails which may be of interest to you - for example, the shipping dates of your pre-order, to update your shipping address or information about new releases or discounts.
If you do not want us to send any marketing material to you, you can decide to opt-out of these types of marketing material at any time by changing the settings in your profile or by following the unsubscribe link at the bottom of any email we send to you.
Storing your information and keeping it up to date:
When you share your personal information with Mighty Jaxx, you will always have access to this information. Where you store a "Profile" on the website, you can amend the shipping address details stored in your account yourself. If you wish to change the shipping details on your order, please drop us an email at email@example.com.
Keeping it safe
We are committed to protecting your personal information against foreseeable hazards. Making sure that your personal information is secure is very important to Mighty Jaxx.
Change of address? Change of personal information? Let us know:
Once you place an order, you log in to update your account contact number or address any time. If you wish to change the shipping details on your order, please drop us an email at firstname.lastname@example.org.
We will respond to most questions or concerns within 5-7 working days.