PRIVACY POLICY

MIGHTY JAXX PRIVACY POLICY

Help us create a better Mighty Jaxx for you.

To create a better Mighty Jaxx for you, we need your help. You can do this by providing us with various kinds of information to help us serve you better, and ultimately improve Mighty Jaxx for everyone. In the remaining portions of this document, you'll find an explanation of the reasons we request certain information from you, as well as details about how we obtain and use that information. Throughout this Privacy Policy document, areas where we refer to your "personal data" means information you provide to us about you from which you can be identified from that information. This includes your name, postal address, email address, date of birth, telephone numbers, etc.

Making sure that your personal information is secure is very important to Mighty Jaxx. We are committed to protecting and safeguarding your personal data.

Collection, Use and Disclosure of Personal Data

We collect your personal information from a variety of sources:

Customer queries

In order for a customer relations representative to respond to your questions or concerns, we may require certain personal information such as your name, email address, PayPal name and email address and/or telephone number. This information is used to answer your questions as completely and thoroughly as possible.

VIPs

When you create an account on our website, you will automatically be a member of our VIP Program (known as Mighty Assembly). We use the particulars you provide to ensure that you enjoy the respective VIP benefits that you are eligible for, and also keep you up to date with important announcements.

Information that we collect automatically from your device:

Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to "steal" information about you or your computer system. The Mighty Jaxx website uses cookies to remember your preferences. For example, the website may remember which page you viewed, or the items added to your cart, to make your next visit more convenient. Nevertheless, cookies can be disabled in your web browser's Internet Options. You can also find out more about Mighty Jaxx’s cookie policy here. Other information that we may collect includes IP addresses and device information.

Point of Sale:

When you purchase a product from us, we require you to provide your name, postal address, email address, telephone numbers so that we are able to facilitate your purchase.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

By providing your personal data to us, you agree that we may collect, use and/or disclose your personal data for any or all of the following purposes:

(a) to allow us to perform our obligations to you, including responding to, handling, and processing queries, requests, applications, complaints, and feedback from you

(b) managing your relationship with us, including, tracking your purchase records, allocating points according to your purchase records, updating you periodically about relevant promotions or new product launches, redeeming your VIP points for discount codes on our website

(c) perform data analytics and update our profiling of customer preferences so that we may be able to serve you better such as providing customised recommendations to you based on your preferences and shopping history.

(d) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority

(e) transmitting to any unaffiliated third parties including our third party service providers and agents, for the aforementioned purposes

(f) any other purposes for which you have provided the information

(g) any other incidental business purposes related to or in connection with the above

Managing Your Personal Data

If you do not want us to continue sending any marketing materials to you, you can decide to opt-out of these types of marketing material at any time by changing the settings in your profile or by clicking the unsubscribe link at the bottom of any email we send to you. 

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below. Please note that depending on the nature and scope of your request, this may adversely affect our ability to continue to serve you.

By providing your personal data to us, you have ensured that the data is accurate. You may, at any time, log in to your account to amend / correct any of your personal data. If you would like us to update your personal data, remove your name from our mailing list, or if you have any questions about our privacy policy or your personal information we have on record, do reach out to us in writing or via email to our Data Protection Officer at the contact details provided below.

Contacting Us

You may contact our Data Protection Officer at admin@mightyjaxx.com.

Occasionally, we may amend this privacy policy without any prior notice. We advise our customers to review the privacy policy periodically to be updated of any changes. By your continued use of this site, you consent to this privacy policy and any changes that may be made from time to time.

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